FAQ

Safety Jogger Works is a B2B brand. We supply our products exclusively through our authorized dealer network — not directly to end consumers. To order, please contact one of our official dealers. You can find a retailer near you here.

If you’re interested in becoming a Safety Jogger dealer, create your dealer login to access our full range of PPE.

You can purchase Safety Jogger products from our authorized dealerships worldwide. Dealers are trained to provide product advice, handle orders, and assist with warranty or service requests. Find your nearest dealer here.

No, we currently do not sell directly to consumers. All purchases must be made through one of our official dealers. Find your nearest dealer here.

You can quickly locate a Safety Jogger dealer using our online tool.

Not all dealers stock every model, color or size variant of our products, but they can order any item from the complete Safety Jogger Works collection upon request. If you’re looking for specific models or sizes, ask your dealer to place a direct order with us.

All returns and exchanges must be handled directly with the dealer where the purchase was made. Each dealer follows their own return policy in line with local regulations.

High-visibility clothing ensures that workers remain clearly visible under all conditions - whether in low light, fog, or high-traffic areas.

  • The bright fluorescent colors make workers stand out during the day.
  • The reflective strips ensure visibility at night or in poor lighting.
  • By increasing visibility, hi-vis clothing significantly reduces the risk of accidents and enhances overall safety in the workplace.

All Safety Jogger hi-vis products are EN ISO 20471 certified. This international standard is developed for high-visibility workwear and sets strict requirements for the colour, reflective tape, and overall design of the garments. The goal is to ensure high visibility and safety in different surroundings, including daylight, low-light, and nighttime conditions.

The right choice depends on the risk level of your working environment. The general rule: the more reflective materials, the higher the class.

  • Class 3: Highest level of visibility. Required in very high-risk environments, such as areas with fast-moving traffic, heavy machinery, or poor weather.
  • Class 2: Suitable for medium-risk environments, such as construction sites, roadside work with slower traffic, or conditions with limited visibility due to weather.
  • Class 1: Intended for low-risk environments, where workers are separated from traffic and visibility concerns are minimal.

Safety glasses are shatter resistant and shield our eyes from impacts. They are a good choice for situations where primary hazard to the wearer’s eyes comes from the front. 

  • Lightweight, comfortable, and easy to wear.
  • Often provide UV protection with a wraparound design for added side coverage.
  • Options may include anti-scratch coatings, anti-fog coatings, and removable foam padding.

Safety goggles offer complete protection around the eye, protecting them against chemical splashes, dust and flying debris. 

  • Guard against chemical splashes, dust, and flying debris.
  • Offer stronger protection from projectiles.
  • Can be worn over regular prescription glasses.

Tip: Choosing the right safety eyewear depends on your work environment and the hazards you face.

All shoes comply with the American ASTM 2413 and European EN ISO 20345 regulations, potentially combined with other international standards such as AS/NZS, JIS, LA, SNI, SIRIM, GOST, and OHSC. Find a complete ISO 20345:2022 overview here.

The protection class labels SB, S1, S2, S3, S4, S5, S6 and S7 are safety categories for safety footwear defined under European standards (EN ISO 20345). They indicate the level of protection provided against workplace hazards. Find a complete ISO 20345:2022 overview here.

These markings specify extra protective features beyond the basic class. For example:

  • P = puncture resistance
  • HI = heat insulation
  • CI = cold insulation
  • WR = waterproof
  • HRO = heat-resistant outsole
  • ESD = electrostatic discharge protection

Such abbreviations help you quickly identify the added functionality of your safety footwear.

We use different outsole constructions tailored to the job:

  • PU (Polyurethane): Lightweight, flexible, shock-absorbing, slip-resistant.
  • PU/TPU: Combines comfort with higher abrasion resistance.
  • PU/Rubber or Rubber: Heat resistant (HRO up to 300°C), extremely durable, slip- and fuel/oil-resistant.
  • BASF-PU outsole: Increased resistance against ageing and hydrolyses.

Read more abouts hydrolysis here.

Both safety footwear and protective footwear include a toe cap designed to protect the wearer’s toes from impact and compression. However, safety footwear (S) can withstand impacts of at least 200 joules and compressions of up to 15 kN (kilonewtons), while protective footwear (P) can withstand impacts of 100 joules. Occupational footwear has no requirement for a safety toecap. 

Our shoes are equipped with steel, composite, aluminium and nanocarbon toe caps - each offering unique benefits:

  • Steel: very strong, thin & therefor more subtle, budget friendly.
  • Composite: 30% lighter comparted to steel, metal-free, does not conduct heat & cold.
  • Aluminum: 30-50% lighter compared to steel, anti-magnetic 
  • Nanocarbon: lightest material (50% lighter than steel), metal-free, does not conduct heat & cold

Read more about toe caps here.

EH-certified shoes are electrically insulating and designed to provide a limited protection against electrocution.

Find out more about EH here.

Finding the right fit is easy with the Safety Jogger Foot Size App. You don’t even need to try the shoes on in person:

  1. Your employer will send you a download link.
  2. After installing the app, log in with the credentials you received.
  3. Prepare a blank A3 or A4 sheet of paper, remove your shoes, and put on dark socks.
  4. Follow the step-by-step instructions in the app to measure your feet accurately.

Download the Safety Jogger Foot Size App here: Google Play / Apple Store

There is no strict expiration date for safety shoes. It depends on how often and where they are used. As a guideline:

  • General use: around 1 year of effective protection
  • Heavy or harsh conditions: 3–6 months
  • Light, occasional use: possibly longer than 1 year

You should replace your shoes immediately if they suffer impact damage to the toe cap, have worn-out soles, show tears or damage to the uppers, or lose comfort and support. Safety should never be compromised.

Almost every Safety Jogger shoe is provided with an SR rated slip-resistant outsole. Safety Jogger SRC slip-resistant soles pass the SR test with glance, they do not only fulfil the minimum standards but exceed them remarkably! 

Learn more about slip-resistance ratings here.

No. When it comes to safety shoes, you are not allowed to use your standard orthopaedic footbed. If safety shoes are delivered with removable footbeds, you can only replace those footbeds with identical ones or with footbeds that are certified for this product. 

That is why Safety Jogger has partnered up with the Dutch company NESKRID, which specializes in creating orthopaedic footbeds that meet both individual needs and the official safety footwear regulations. 

Want to know NESKRID footbeds work? Read Individual orthopedic solutions for safety shoes | Safety Jogger

Maintenance varies by product. To keep your shoes in top condition, always consult the official product sheet available in the downloads section of our website. There you’ll find the exact care instructions for your model.