Bolsa de empleo

Customer service advisor

Cortina is an international, innovative and family-owned company that plays a leading role in the global shoe and fashion world. Next to our own private label collection of more than 2500 styles per year, we offer a wide range of licensed shoes and have our own brands: Safety Jogger, Patrick, Sprox and Tiger Grip. Every year, we sell more than 30 million pairs of shoes worldwide. And every day, we give our best to provide excellent customer service.

Do you agree that the customer always comes first and only deserves the best? Are you multilingual? And do you enjoy daily contact with customers? Then you are the Customer Service Advisor we are looking for!

Job description:

• You work very closely with the Account Managers of Cortina.
• You are the link between the customer and the different departments of the organization.
• You communicate enthusiastically with customers every day, both by phone and via email.
• You are responsible for the follow-up of orders of our customers: confirming and processing orders in the system and following up sent samples.
• You are aware of each step in the process with the customer and work proactively.
• You build up an excellent database knowledge.
• You make agreements concerning deliveries and follow up on the delivery deadline.
• You monitor the credits with the customer.
• You follow up on complaints, show understanding and propose solutions.

Who are you?

• You have a bachelor’s degree.
• You speak fluent Polish and English. Knowledge of Dutch or another language is a plus.
• You have a solid organizational talent.
• You have commercial flair.
• You have a first job experience in a similar function.

What do we offer you?

• You will have a challenging job in an international context.
• You will work in an open corporate culture with short communication lines.
• You get the opportunity to develop yourself and take initiative.
• You will receive a competitive salary with extralegal benefits, based on your profile and experience.
• You work in a 40-hour week, with 12 days compensation on top of your 20 days leave.

Logistics Administrative Officer – Value Added Services (VAS)

Cortina is an international and innovative family business that plays a leading role in the global footwear and fashion industry. We have our own private label collection, are renowned for our extensive range of licensed footwear, and boast our own brands such as Safety Jogger and Patrick. Each year, we sell over 30 million pairs of shoes worldwide. Every day, we go above and beyond to provide outstanding customer service.

For our warehouse in Oudenaarde, we are looking for a driven Logistics Administrative Officer – Value Added Services (VAS).

Are you someone who enjoys planning, organising and coordinating multiple assignments at the same time? Do you like bringing structure to a dynamic logistics environment and making sure everything is perfectly prepared? Then this could be your next challenge.

Your role as Logistics Administrative Officer – VAS

As a Logistics Administrative Officer – VAS, you are the administrative and organisational backbone of our Value Added Services (VAS) activities. You ensure that every VAS assignment is properly prepared, planned and monitored, enabling our warehouse teams to work efficiently and deliver outstanding service to our customers.

You work closely with Sales, Internal Sales, Warehouse, our colleagues in China and external partners. Thanks to your planning skills, communication and attention to detail, our logistics operations continue to run smoothly—even during busy periods.

Job description:

• Planning & follow-up of VAS activities
  • Prepare and administratively manage VAS assignments from request to execution.
  • Manage the complete labelling process, including requesting, preparing and printing all required labels.
  • Release work orders and monitor VAS and rework planning through AS400.
  • Monitor capacity, priorities, lead times and deadlines.
• Coordination & collaboration
  • Plan and coordinate the deployment of employees from our sheltered workshop partner within the warehouse.
  • Ensure work orders, instructions and materials are available on time.
  • Closely monitor execution and adjust planning where necessary.
  • Liaise daily with Sales, Internal Sales, Warehouse, colleagues in China and external partners.
• Work instructions & material management
  • Prepare clear and practical work instructions.
  • Maintain existing instructions and develop new ones for customers, assignments and processes.
  • Manage the stock of labels, hangers, tags and other VAS consumables.
  • Monitor material availability through AS400 and prevent delays caused by shortages.
• Operational support
  • Support the processing of returns and samples.
  • Act as a back-up for colleagues when required.
  • Identify bottlenecks and contribute to continuous process improvements.
  • Monitor priorities, lead times and deadlines, particularly during peak periods.
  • Communicate professionally and remain organised while managing multiple stakeholder requests.

Who are you?

• You have at least a secondary education diploma.
• Experience in logistics, supply chain or warehouse administration is an advantage.
• You are fluent in Dutch and have a good command of English.
• You are proficient in MS Office; experience with ERP systems or AS400 is a plus.
• You work accurately, in a structured and organised way.
• You have excellent planning, communication and prioritisation skills.
• You take initiative and remain calm under pressure.
• You are a true team player who enjoys working with a wide range of internal and external

What do we offer you?

• A challenging role within an internationally growing family business.
• A varied position with responsibility and a direct impact on our logistics operations.
• Enthusiastic colleagues who strive for quality and continuous improvement every day.
• An open corporate culture with short communication lines and room for initiative.
• Opportunities for personal and professional development.
• A competitive salary package complemented by attractive fringe benefits.
• A full-time position based in Oudenaarde.

Senior Full Stack Java Developer

Cortina is an international family business with decades of experience in the fashion and footwear industry. With a strong focus on private label and licensed footwear – as well as our own brands like Patrick, Safety Jogger and SJ – we’re constantly moving forward. Literally and figuratively.

We are currently launching a major transformation project to replace our legacy AS400 ERP system with a modern Java-based platform. To support this initiative, we are looking for a passionate and experienced Full Stack Java Developer to join our dynamic team at CounterFort, our internal ICT department. You’ll be part of a collaborative, agile team working in a fast-paced environment where local work, great colleagues, and a family-oriented culture are our biggest strengths.

Job description:

• Collaborate with a team of skilled developers to build high-quality software solutions.
• Apply modern technologies and creative problem-solving to deliver robust applications.
• Share knowledge, explore new technologies, and embrace team-driven innovation.
• Work within a self-organizing agile team focused on continuous improvement.

Who are you?

• Several years of experience in software development with strong expertise in Java.
• Solid understanding of object-oriented design and familiarity with design patterns.
• Hands-on experience with frameworks like Spring, Hibernate, etc.
• Proficient in modern JavaScript frameworks such as Angular, React, or Vue.js.
• Familiar with CI/CD concepts and tools like Gradle, Git, Jenkins, Docker, Maven.
• A true team player who thrives in agile environments.
• Curious, eager to learn, and open to close collaboration with colleagues.
• Fluent in Dutch and English.
• Bonus: Experience ERP systems and event-driven architecture.

What do we offer you?

• The opportunity to help shape the future of CounterFort and Cortina’s digital transformation.
• A no-nonsense work culture focused on collaboration, customer satisfaction, and quality.
• A small, communicative team of colleagues who are passionate about their work with fast decision-making processes.
• A learning-rich, international and highly dynamic environment with plenty of opportunities to grow your skills.
• Flexible work arrangements including part-time remote work.
• A competitive salary with a wide range of fringe benefits