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QHSE Coordinator – Quality (ISO) & Safety

QHSE Coordinator – Quality (ISO) & Safety

Cortina is an international and innovative family business playing a leading role in the global footwear and fashion industry. We have our own private label collection, are renowned for our extensive range of licensed footwear, and boast our own brands such as Safety Jogger and Patrick. Each year, we sell over 30 million pairs of shoes worldwide. Every day, we go above and beyond to provide outstanding customer service.

At Cortina, we are looking for a driven QHSE Coordinator who gets energy from prevention, quality, environment and employee well-being.

Your role as a QHSE Coordinator

As a QHSE Coordinator, you are responsible for developing, implementing and following up our policy regarding quality, safety, environment and well-being. You ensure compliance with legislation and relevant standards, and you contribute to a safe working environment where continuous improvement is key. You work closely together with departments and process owners, advise managers and act as the point of contact for employees. You report directly to the Chief Operating Officer.

Would you like to play a key role in building a safe, caring and high-quality working environment? Then this position is for you.

Job description:

• Prevention
  • You act as a prevention advisor (at least level 3).
  • You manage the safety file.
  • You keep safety procedures up to date.
  • You carry out safety rounds and follow up on actions.
  • You communicate with external safety services.
• Compliance & regulations: reliable and transparent quality system
  • You manage risks related to product and service quality with a focus on operational excellence.
  • You boost customer satisfaction through effective complaint and feedback procedures.
  • You coordinate internal and external audits, keep the quality system policy and documentation up to date, and ensure continuous improvement through close coordination with process owners.
  • You provide training and increase quality awareness within the organisation.
  • You ensure compliance with all relevant standards and regulations (e.g. AI, privacy, GDPR) and follow up on our certifications such as ISO, Ecovadis, etc.
• Well-being
  • You contribute to well-being actions and prevention programmes.
  • You provide advice on ergonomics, workstation design and mental workload.
  • You collaborate with internal and external prevention services.
• Stakeholder management: communicative bridge builder
  • You are the central point of contact for safety, sustainability and quality.
  • You communicate clearly, proactively and purposefully with both internal and external stakeholders.

Who are you?

• You have a bachelor’s or master’s degree in a relevant field (prevention, environment, quality, etc.) or equivalent through experience.
• You are a prevention advisor level 3 (or willing to obtain this certification).
• You have at least 3 years of relevant experience in a similar position.
• You speak Dutch and English fluently.
• You have a strong knowledge of MS Office and an affinity with digitalisation.
• You combine strategic insight with a hands-on mindset.
• You work in a structured and accurate way and take initiative when needed.
• You closely follow trends and developments within QHSE and digitalisation.
• You are eager to learn, a strong communicator and a real team player.

What do we offer you?

• A job where you truly make an impact on safety, quality and well-being.
• A dynamic environment within a constantly evolving sector.
• Enthusiastic and ambitious colleagues who strive for improvement and growth together every day.
• A local role with international impact. Your work makes a difference beyond national borders.
• An open corporate culture with short lines of communication and room for your ideas.
• Opportunities for personal development through training and projects that help you shape.
• A competitive salary package supplemented by an extensive range of fringe benefits, tailored to your experience and profile.
• Flexibility through homework options and flexible working hours.
• A 40-hour week entitles you to 32 days of annual leave (including 12 ADV days).

Customer service advisor

Cortina is an international, innovative and family-owned company that plays a leading role in the global shoe and fashion world. Next to our own private label collection of more than 2500 styles per year, we offer a wide range of licensed shoes and have our own brands: Safety Jogger, Patrick, Sprox and Tiger Grip. Every year, we sell more than 30 million pairs of shoes worldwide. And every day, we give our best to provide excellent customer service.

Do you agree that the customer always comes first and only deserves the best? Are you multilingual? And do you enjoy daily contact with customers? Then you are the Customer Service Advisor we are looking for!

Job description:

• You work very closely with the Account Managers of Cortina.
• You are the link between the customer and the different departments of the organization.
• You communicate enthusiastically with customers every day, both by phone and via email.
• You are responsible for the follow-up of orders of our customers: confirming and processing orders in the system and following up sent samples.
• You are aware of each step in the process with the customer and work proactively.
• You build up an excellent database knowledge.
• You make agreements concerning deliveries and follow up on the delivery deadline.
• You monitor the credits with the customer.
• You follow up on complaints, show understanding and propose solutions.

Who are you?

• You have a bachelor’s degree.
• You speak fluent Dutch, English and Spanish. Knowledge of Italian is a plus.
• You have a solid organizational talent.
• You have commercial flair.
• You have a first job experience in a similar function.

What do we offer you?

• You will have a challenging job in an international context.
• You will work in an open corporate culture with short communication lines.
• You get the opportunity to develop yourself and take initiative.
• You will receive a competitive salary with extralegal benefits, based on your profile and experience.
• You work in a 40-hour week, with 12 days compensation on top of your 20 days leave.

Operations Manager Safety Jogger Works

Cortina is an international, innovative family business that plays a leading role in the global footwear and fashion industry. We have our own private label collection, are renowned for our extensive range of licensed footwear, and boast our own brands such as Gevavi, Safety Jogger Works and Patrick. Each year, we sell over 30 million pairs of shoes worldwide. Every day, we go above and beyond to provide outstanding customer service.

To support our continued growth, we are looking for an Operations Manager who will act as the operational right hand of the General Director.

Are you a data-driven leader who turns strategy into action? Do you challenge the status quo, drive continuous improvement and inspire teams to deliver results? Then this could be your next challenge.

Your role as a QHSE Coordinator

As Operations Manager, you drive operational excellence across the organisation. As the right hand of the General Director, you translate strategy into execution, optimise performance and ensure operations support growth across the organisation.

You lead the Customer Service Team Leads across multiple locations and work closely with Sales, Logistics, Finance, ICT and Marketing to streamline processes, improve efficiency and deliver measurable business results.

This role is ideal for someone who challenges the status quo, thinks analytically, takes ownership and inspires others to embrace a culture of accountability and performance.

Job description:

• Strategic operational leadership
  • Act as the operational right hand of the General Director, translating strategic vision into operational objectives and measurable results.
  • Prepare and lead operational review meetings in close collaboration with the General Director.
  • Report at the executive level on performance, operational bottlenecks and improvement initiatives.
• Data, dashboards & reporting
  • Drive a data-driven operational culture throughout the organisation.
  • Design and implement KPI frameworks, dashboards and reporting structures that provide management with real-time visibility into business performance.
• Process optimisation & workflows
  • Develop, optimise and standardise workflows and processes to eliminate waste and improve efficiency.
  • Identify operational inefficiencies through data analysis and lead improvement projects from diagnosis through implementation.
  • Conduct benchmarking and cross-functional analyses to support continuous improvement initiatives.
• Automation & digitalisation
  • Identify and implement AI and automation opportunities across operations, customer service and administrative functions.
  • Streamline and digitalise processes to increase scalability, efficiency and speed.
  • Collaborate with ICT and external partners on the implementation of new tools and systems.
• Logistics performance
  • Monitor and oversee end-to-end logistics performance in close collaboration with the logistics team.
  • Identify supply chain bottlenecks and implement sustainable, long-term solutions.
  • Define, monitor and maintain operational SLAs in line with commercial commitments.
• People management & cross-functional collaboration
  • Provide daily leadership, coaching and development for the Customer Service Team Leads.
  • Establish clear priorities, effective communication and a strong culture of ownership within the team.
  • Work closely with Sales to ensure operations actively support and enable business growth.
  • Act as the operational link between Sales, Logistics, Finance and ICT, fostering effective cross-functional collaboration.

Who are you?

• Education & Experience
  • You hold a Bachelor’s or Master’s degree, preferably in Business Management, Operations, Supply Chain or a related field.
  • You have at least 5 years of relevant experience in an operations or management role.
  • You have proven experience with data analysis, KPI management and process optimisation.
  • Experience with AI applications and automation projects is considered a strong asset.
  • You have experience working with ERP and CRM systems.
• Languages
  • You are fluent in Dutch and English, both written and spoken.
  • Knowledge of French is considered an advantage.
• Competencies
  • You have a strong analytical and data-driven mindset.
  • You are a strong leader and coach who helps teams grow and perform.
  • You possess excellent communication and presentation skills.
  • You are results-oriented and pay attention to detail.
  • You are proactive and solution-driven.
  • You thrive in a fast-paced, international environment.

What do we offer you?

• A dynamic environment within a constantly evolving sector.
• Enthusiastic and ambitious colleagues who strive for improvement and growth together every day.
• A local role with international impact. Your work makes a difference beyond national borders.
• An open corporate culture with short lines of communication and room for your ideas.
• Opportunities for personal development through training and projects that help you shape.
• A competitive salary package supplemented by an extensive range of fringe benefits, tailored to your experience and profile.
• Flexibility through homework options and flexible working hours.
• A 40-hour week entitles you to 32 days of annual leave (including 12 ADV days).

Senior Full Stack Java Developer

Cortina is an international family business with decades of experience in the fashion and footwear industry. With a strong focus on private label and licensed footwear – as well as our own brands like Patrick, Safety Jogger and SJ – we’re constantly moving forward. Literally and figuratively.

We are currently launching a major transformation project to replace our legacy AS400 ERP system with a modern Java-based platform. To support this initiative, we are looking for a passionate and experienced Full Stack Java Developer to join our dynamic team at CounterFort, our internal ICT department. You’ll be part of a collaborative, agile team working in a fast-paced environment where local work, great colleagues, and a family-oriented culture are our biggest strengths.

Job description:

• Collaborate with a team of skilled developers to build high-quality software solutions.
• Apply modern technologies and creative problem-solving to deliver robust applications.
• Share knowledge, explore new technologies, and embrace team-driven innovation.
• Work within a self-organizing agile team focused on continuous improvement.

Who are you?

• Several years of experience in software development with strong expertise in Java.
• Solid understanding of object-oriented design and familiarity with design patterns.
• Hands-on experience with frameworks like Spring, Hibernate, etc.
• Proficient in modern JavaScript frameworks such as Angular, React, or Vue.js.
• Familiar with CI/CD concepts and tools like Gradle, Git, Jenkins, Docker, Maven.
• A true team player who thrives in agile environments.
• Curious, eager to learn, and open to close collaboration with colleagues.
• Fluent in Dutch and English.
• Bonus: Experience ERP systems and event-driven architecture.

What do we offer you?

• The opportunity to help shape the future of CounterFort and Cortina’s digital transformation.
• A no-nonsense work culture focused on collaboration, customer satisfaction, and quality.
• A small, communicative team of colleagues who are passionate about their work with fast decision-making processes.
• A learning-rich, international and highly dynamic environment with plenty of opportunities to grow your skills.
• Flexible work arrangements including part-time remote work.
• A competitive salary with a wide range of fringe benefits